This place is pretty good. the hotel is clean, located on a hillside which is fantastic. Our room had a bathtub, and the bed was really comfy. It was nice to have central heating, a TV, and a fridge here. 🛁

The hotel's position was excellent, on top of the hill. The room we had included a dining area, a seating area, and a writing desk...

Its location is nice and excellent on a hillside: )

Cozy rooms with central heating, TV, and a fridge, plus a super comfy bed. 🛋️ Awesome river view from the balcony. Perfect spot right by the lake and downtown – you can't beat this location!

Clean hotel, loved to be adjacent to trabzon, a hillside and the city center thanks to incredible location. The room itself was clean and had a nice view of the lake. Comfy bed, we slept like babies.

The complementary tea offered by the staff was a nice touch, and the location was perfect, just a short walk to the main attractions. the private terrace was also a bonus, with a great view of the surroundings and a comfortable seating area.

The room was not at all what we expected. the toilet was incredibly small and cramped, making it uncomfortable to use.

The view from our room was breathtaking and made our stay at Scala even more memorable. We were able to see most of the lake from our window, which was absolutely stunning. The room itself was clean and comfortable, with cozy pillows and blankets. The kitchen was well-equipped with all the necessary tools, making it convenient for our stay. The staff at Scala were very helpful and accommodating, especially the young man at the reception who provided us with extra bed sheets upon request. I highly recommend this hotel for its beautiful location, comfortable rooms, and friendly staff.

If you're looking for a nice hotel to spend your Christmas holidays, this might be the right one for you. The location is great, with plenty of activities and attractions nearby. The staff is friendly and always willing to help. The room size was big enough, perfect for families. The decoration was well made, giving a cozy atmosphere. , the food was delicious and the music in the restaurant set the mood.

The hotel was run down in some areas. The cleaning service didn't appear every day, and the room was left with a lot of dirt.

Located near the city center, Scala Hotel provides an excellent proximity to the beautiful lake. the rooms are spacious and clean with all the necessary facilities. the staff is very friendly and helpful, going out of their way to ensure customer satisfaction. Breakfast is available and delicious with various options to choose from.

The hotel could benefit from providing more toiletries in the bathroom.

Convenient location, helpful staff, clean rooms, beautiful lake view, free tea provision.

Absolutely nothing.

The location of this hotel was a major highlight for me as it was close to the lake and the city center but still far enough to avoid the crowds, making it a peaceful place to stay. The staff were friendly and provided helpful recommendations for places to visit in the area. Additionally, the cleanliness of the hotel was impressive, and the facilities provided were more than sufficient.

No significant negative aspects to mention.